Privacy Policy

Who we are

H&S Lifting Solutions supplies lifting equipment, vacuum lifting systems, cranes, hoists, servicing and related support to businesses across the UK. When you submit an enquiry, request a quotation, call us or email us, we may collect information needed to respond to you and manage that enquiry.

Information we may collect

Depending on how you interact with us, we may collect:

• Your name, business name and job title.
• Email address, telephone number and postal address.
• Details about your enquiry, project, equipment, site or service requirements.
• Information submitted through forms, email attachments, phone calls or direct correspondence.
• Website usage information such as pages visited, device type, browser information and general analytics data.

How we use your information

We use personal information to:

• Respond to enquiries and provide quotations.
• Discuss product, service, aftercare or installation requirements.
• Manage customer relationships, projects and support requests.
• Improve the website, content and customer experience.
• Meet legal, accounting, insurance and business administration obligations.

We only use personal information where there is a lawful reason to do so, such as responding to a request, fulfilling a contract, meeting a legal obligation or pursuing a legitimate business interest.

Sharing your information

We do not sell personal information. We may share relevant details with trusted suppliers, service providers, professional advisers or delivery partners where this is necessary to provide a service, respond to an enquiry, maintain the website, process business records or comply with legal obligations.

Cookies and analytics

This website may use cookies and similar technologies to support core website functionality, understand how visitors use the site and improve performance. Browser settings can usually be used to refuse or delete cookies, although some parts of the site may not work as expected if cookies are disabled.

How long we keep information

We keep personal information only for as long as needed for the reason it was collected, including enquiry handling, project records, warranty or servicing history, legal obligations and accounting requirements.

Your rights

You may have rights to request access to your personal information, ask for corrections, request deletion, object to certain processing or ask for processing to be restricted. To make a request, please contact us using the details on the contact page.

Contactez-nous

Questions about this privacy policy or how personal information is handled can be sent to sales@handslifting.co.uk ou levé par le page de contact.